SHIPPING / RETURNS / EXCHANGES
Thank you for shopping with us.
- GROUND SHIPPING - FREE FOR ALL U.S. ORDERS
- For express shipping, please email us at shop@ceciliadebucourt.com
- We do not ship to PO Boxes, APOs and FPOs
- Please allow 1-3 weeks for Standard Ground shipping for all items
RETURNS:
- If any item fails to meet your expectations it may be returned for a replacement (if available), exchanged for another item or refunded.
- Within 7 DAYS from date of receipt, unworn merchandise with tags may be accepted for a refund or exchange. Items must be accompanied by your invoice.
- Pack and seal your return securely and include the original invoice.
- Mail the package to:
CECILIA DE BUCOURT
516 West 47th Street #N7G
New York, NY 10036 USA
- Please note that original shipping charges are non-refundable. You are responsible for the Shipping and Handling fees for any exchange of product.
- Refunds will be issued to your original payment method.
- Please allow 2-3 weeks for your credit card to be credited and 1-2 billing cycles for the credit to appear on your statement.
International Shipping
- For international orders: email us and we will get an accurate quote using your shipping address.
- International shipping approximate rates, we will contact you once order is placed to let you know accurate shipping charges depending on your zip code and weight of items purchased:
$45.00-75.00: Canada
$70.00-85.00: Europe
$80.00-100.00: Australia & New Zealand
For other countries, please email us to find out the shipping rate.
If you have any questions, please e-mail us at: shop@ceciliadebucourt.com