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SHIPPING / RETURNS / EXCHANGES

 

Thank you for shopping with us.

 

- GROUND SHIPPING - FREE FOR ALL U.S. ORDERS

- For express shipping, please email us at shop@ceciliadebucourt.com

- We do not ship to PO Boxes, APOs and FPOs
- Please allow 1-3 weeks for Standard Ground shipping for all items

 

RETURNS:


- If any item fails to meet your expectations it may be returned for a replacement (if available), exchanged for another item or refunded.

- Within 7 DAYS from date of receipt, unworn merchandise with tags may be accepted for a refund or exchange. Items must be accompanied by your invoice.

- Pack and seal your return securely and include the original invoice.

- Mail the package to:


CECILIA DE BUCOURT

516 West 47th Street #N7G
New York, NY 10036 USA


- Please note that original shipping charges are non-refundable. You are responsible for the Shipping and Handling fees for any exchange of product. 

- Refunds will be issued to your original payment method.   

- Please allow 2-3 weeks for your credit card to be credited and 1-2 billing cycles for the credit to appear on your statement.

 

International Shipping 


- For international orders: email us and we will get an accurate quote using your shipping address.

- International shipping  approximate rates, we will contact you once order is placed to let you know accurate shipping charges depending on your zip code and weight of items purchased:
 

$45.00-75.00: Canada
$70.00-85.00: Europe
$80.00-100.00: Australia & New Zealand
For other countries, please email us to find out the shipping rate. 


If you have any questions, please e-mail us at:   shop@ceciliadebucourt.com

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